Garanti Emeklilik continues to add new prestigious awards to its collection with its innovative applications and the difference they create in customer experience. The company was elected as the “Best Contact Center” of the EMEA Region within the scope of Contact Center World Awards, which was organized in London with the participation of 1.600 candidates from 50 different countries. With the award, Garanti Emeklilik also became eligible for the world finals that will be held in Las Vegas in November.

The platform determines the best contact centers of the international market within the scope of American, APAC, EMEA and Global Contact Center World Events; and rewards the champions of regional competitions every year.  

“We are crowning our achievements in the contact center field with prestigious awards”  

K. Çağlayan Bakaçhan, Assistant General Manager of Garanti Emeklilik, gave a statement regarding the achievement and said:  

“As a company that commits to and puts customer satisfaction in the center of its practices, we continue to work in this direction non-stop.  We are happy that this business approach is officially recognized with both national and international reputable platforms. Within the scope of Contact Center World Awards, we managed to stand out amongst leading institutions of the world and are proud to have been elected the best contact center in the EMEA Region. We will maintain our efforts that will create difference in the market.”