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Koalay.com services create unique opportunities both for customers and insurance companies

 

Bradley Du Chenne, CEO of Telesure Insurance Turkey, said that Koalay.com offered the widest range of prices over a single platform and does it easily only by asking plate number, citizen number, and registration number of customers. He adds: “Anyone who provides this information can display 32 different traffic and motor own-damage insurance premiums. Consumers only need to enter their credit card details to buy the policy of their choice online. We provide this service 24/7 uninterruptedly.”

Bradley Du Chenne underlined that other online platforms make customers fill-out forms and call them over their contact centers to organize the sale of insurance policy; and added: “Koalay.com does not only offer the cheapest price but also the opportunity to buy the cheapest insurance product in the easiest way. Consumers using our platform can easily reach the result by avoiding many unnecessary thoughts and scrutiny. We provide all the necessary information and support for our customers during the course of insurance buying process without the confusing insurance jargon. In short, we talk to our customers in the simplest language they can understand. Services we provide for our customers are not limited to the easiest buying process with the widest selection and cheapest products. We also help them access the policy details they need using our Call Center, and provide support services to explain them what kind of document they need to prepare and what processes they need to follow in order to receive their claims payments.

Koalay.com’s services do not only offer a different and unique experience for consumers, but also create many changes and opportunities for Turkish insurance market insurance companies.

Automobile prices constantly increase in other parts of the world; similar to the constant increase of traffic insurance prices in Turkey. And insurance companies have to increase their prices to protect their investors. Under these circumstances, consumers have to buy more expensive insurance policies, especially through traditional sales channels.”

Stating that Koalay.com offered customers more price alternatives through different methods and an opportunity to buy cheaper insurance products, Bradley Du Chenne said: “We encourage insurance market to meet with consumers more rapidly and with lower costs by using smart technologies. We create an opportunity for consumers to reach the best and cheapest insurance products that best suit their requirements, without using other intermediaries. The new generation is highly inclined to technology and is quite open to receiving information by using technology. At the end of the day, this new generation will create the large masses that buy insurance products. What we do is simply to combine insurance products in a more easily understandable, transparent and accessible platform for this new generation that believes in technology and generally wants to reach any information and solve any problems by using their mobile phones. In a sense, by creating a platform where insurance companies can meet with consumers, we spare them the ordeal of making significant investments in this field. Moreover, the structure of this platform is capable of drawing thousands of policies every day; which enables insurance companies to offer their products with lower costs and increase their profitability, as well as making them more competitive in the market.”

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