Awards of the Customer Experience Arena where Turkey’s leading brands compete against each other were distributed to their owners. Anadolu Sigorta received ‘Big Thought Award’ for Turbojet in ‘Innovative Approaches to Customer Experience’ category, and ‘Good Idea Award’ for its 24/7 Health Consultancy service in ‘Experience and Process Integration Created for the Digital Customer category.

Levent Sönmez, Assistant General Manager at Anadolu Sigorta, expressed their pleasure in receiving these awards and stated as follows: “Perfecting the customer experience has always been Anadolu Sigorta’s top priority. To that end, we benefit from technology in every phase of our business. We invest in every technological field to offer a rapid and high-quality service to our customers and limit their operational burdens. For us, digital channels constitute one of the major areas of investment. Anadolu Sigorta customers can get price quotes and buy policies online easily and rapidly for Motor, Traffic, Earthquake, Health, Personal Accident, Confident Future, and Foreign Travel Insurance using our website or mobile application called “Sigortam Cepte” (My Insurance in My Pocket). Regardless of the sale channel where the product is sold from, Anadolu Sigorta’s digital platforms were designed to provide the best customer experience and are updated constantly. We make uninterrupted and unproblematic continuance of our customers’ insurance our top priority so that they can get the best of their insurance policies all the time.”