Page 9 - Turkinsurance Digital Magazine

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Digital developments change insurance market as every other The steps we take towards ensuring cyber-security are not limited
market. How does SBM cope with this change? Can you tell us to technology-based initiatives. We design all our processes accord-
about the digital services you provide? ing to the international data security standards, and we increase
the awareness of our employees through periodic workshops and
SBM is a non-profit organization whose primary goal is to offer trainings.
data-driven applications and conceptualize new applications for the
use of the insurance sector. Therefore, we are an organization that Could you inform us about the short and medium-term goals
produces technology. We are at the center of all developments relat- of SBM?
ed to digitalization in insurance industry. Through ever-developing
technology and analysis methods, we conduct projects that will help Putting our ongoing projects into service as soon as possible is our
market stakeholders make their decision making processes faster most important goal for the short term. We are working very hard
and more accurate, and will make it possible to make innovations to achieve this. Considering the benefits they will provide for the
with added-value. Today, companies in the market have begun to insurance market, ‘S-Cloud’ and ‘E-Policy’ projects in particular.
prioritize data analytics applications that bring efficiency, profita- We are aware that SBM needs new generation technologies to re-
bility and sustainability to their processes with the aim of increasing alize all our goals, and this awareness shapes our investments as
their service quality and product diversity. Within this context, be- well. For instance, we are currently transforming our entire data
yond adapting to it, we play an important role in this digitalization center into software-based management systems. Besides, we are
process by offering all our resources to the sectors disposal. implementing a hardware system that is scalable both vertically and
horizontally thanks to new generation dynamic systems. Thus, we
What methods do you use to fight against cyber attacks as an will soon finalize our transformation to a new technology platform
issue of increasing concern for our time? where we can realize our products rapidly.

Sectors that are undergoing rapid digital transformation such as In the medium-run, we will keep working towards our mission of
public, finance, energy and insurance sectors have become a major becoming a technology center which collects and stores all insur-
target for cyber attacks. We believe that these will increasingly con- ance-related data, produce technological solutions for the common
tinue in the future. use in the insurance industry, and offer them for the use of other
stakeholders and citizens.
“As long as the companies operating in insur-
ance industry deliver the accurate data to SBM

as fast as possible, they can benefit from our
services in the most efficient way”

Public authority has also been taking significant steps to fight
against it. We can talk about the existence of a national-level coop-
eration considering the “National Cyber Security Strategy and Ac-
tion Plans” which was published by the Ministry of Transportation
and Infrastructure in 2013, and the Circular on the Information and
Communication Security Measures, which was recently published
by the Presidency of the Republic of Turkey. In this sense, we are
taking necessary precautions for our institution; while aiming to
become a part of this national cooperation at the same time. To
serve this target, we have established a mechanism that will take
necessary precautions and fight against cyber crimes which will
operate under our Corporate Cyber Incidents Response Team unit
and integrated with the National Computer Emergency Response
Center (USOM). In the coming term, we aim to coordinate with
the insurance market on preventing the cyber attacks or reducing
the related losses, while beginning to start SOME (Cyber Incidents
Response Team) activities for the insurance market in coordination
with USOM. Besides the security of the data stored by SBM, we
have also aimed to secure data exchanges between different institu-
tions. To ensure that, we conduct close-circuit communication over
Kamunet network with public institutions, and over MPLS network
with insurance companies. Confining ourselves to usernames and
passwords wasn’t secure enough for us, so we standardized the ac-
cess to data through two-factor authentication.

Rabia Kübra Kanun / kubrac@bestyayincilik.com