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                                                  “Actuarial science is the


                                              art of making uncertainty


                                                                                 measurable”




                                  Taylan Matkap, President of Actuarial Society of Turkey: “In the
                                coming years, we will see a rapid increase in the number of projects
                            where doctors, sociologists, engineers and climate scientists work with
                                                                                                       actuaries”


                           If you wish, we could start talking briefly about  highly probable, high impact yet neglected threats-
                           the experiences of Actuarial Society of Turkey  which was developed by the political analyst Michele
                           during the first half of 2020, when the impacts of  Wucker after she was inspired by the Greek Financial
                           the pandemic were most severe. Could you please  Crisis. Despite the fact that the World Health Organi-
                           tell us what did went through as the Association  zation had published numerous reports estimating the
                           and how you managed it?                       potential risks that might be incurred by such a risk,
                                                                         those reports had always been neglected.  As a result,
                           As the Board of Directors, we determined some main  we have faced the reality of how unprepared we were
                           principles for the COVID-19 environment and com-  for the pandemic. Unfortunately, the world is currently
                           plied with those principles in the management of our  displaying the same negligence about climate change.
                           Association. Our first priority where we made no com-  Pandemic has posed negative impacts on the macroe-
                           promises was to ensure the safety of our working envi-  conomic balances of countries and their medium-term
                           ronment and avoid activities that would endanger the  targets on a global scale. Demand by the household
                           wellbeing of our members. In this respect, we activat-  went down, together with the disruption of expecta-
                           ed our business continuity plan which was prepared  tions,  increasing uncertainty  about  the  future,  and
                           earlier, and carried our Board Meetings to the digital  deformation of supply chains. It is estimated that it
                           platform, along with our usual works. In order to avoid  would take at least 3 years for economies to return to
                           losing our communication efficiency, we have formed  their status in 2019.
                           agile teams to manage interaction with the public au-
                           thorities,  international  organizations  and  our  mem-  Insurance market experienced the impacts of the pan-
                           bers for topics that closely interest the financial world  demic from multiple angles due to the general trajec-
                           and insurance market. In that respect, we have taken  tory of the economy and the increase in its internal
                           active role in the committees that were established  risk factors. Models are generally built upon the as-
                           under the roof of International Actuarial Association  sumption that the future will be similar to the past.
                           (IAA) – we are a full member since 2018. Last but not  If the data you are using does not include big-impact
                           least, we have monitored the changes caused by the  events such as pandemics, success of your model in
                           pandemic simultaneously on data level, and worked on  estimating future risks will be limited. We have seen
                           them towards modeling behavioral changes. As we all  this during the pandemic, and numerous organizations
                           know, the modern world had not experienced a period  had to revise their models accordingly.
                           of such frequency in terms of behavioral changes.
                                                                         Change of usual claims behaviors of insurance prod-
                           What were the negative impacts on the Actuarial  ucts resulted in the change of liabilities for insurance
                           Society of Turkey? Have there been any delayed or  companies. Loss frequency has increased in areas such
                           cancelled activities?                         as business interruption, loss of profit and cyber risks;
                                                                         but, decreased in motor insurance since social life was
                           We could not organize most of our planned meetings.  very limited for a certain time.
                           Moreover, in accordance with a decree by the Minis-
                           try of Internal Affairs about associations, we had to  In  countries  where  the  share  of  motor  insurance  is
                           postpone our Ordinary General Assembly Meeting to  considerably high in overall premiums, such as Tur-
                           an uncertain date in the future.              key,  this  reflected  positively  on  financial  tables  of
                                                                         companies. Driven by the changing consumer behav-
                           How do you evaluate the impacts of the pandemic  iors, use of private transport increased after the re-
                           on the insurance market both in local and global  strictions were lifted, which was accompanied by the
                           dimensions?                                   cost pressure on foreign exchange side. Main strat-
                                                                         egies of insurance companies are still being shaped
                           It would be proper to explain the coronavirus and its  around actions that aim to preserve the cash flow dur-
                           impacts through the Gray Rhino theory -the theory of  ing the pandemic.
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