Page 18 - Turkinsurance Digital Magazine

16 at a glance

Agito makes a difference in digital insurance with design thinking and lean start-up
approaches

Mutlu Uğursal, General Manager of Agito, evaluated 2018. around the world manage
He reminded that 2018 was a challenging year for our coun- their product develop-
try, and emphasized their belief in Turkey’s power to elimi- ment processes starting
nate the risks and prove our difference. He underlined that with Design Thinking,
the solution of those difficulties will be found if every party moving forward with
struggles to increase production in their own areas of exper- methodologies such as
tise and offers high-quality and competitive products to the Lean start-up and Agile,
market. and going live with Dev-
ops. We, at Agito, adopt-
Uğursal underlined that Agito had been doing its part in that ed this lifecycle into our
respect, adding as follows: “For us, one of the most impor- processes so that we can
tant developments of 2018 was to be listed as the first and offer rapid and up-to-
only Turkish Insurance Software Company in “2018 Gartner date products to our cus-
Magic Quadrant for Life Insurance Policy Administration tomers,” he said.
Systems, Europe” report with Life4You, our core product in
life-pension line. Before this achievement, we had been list- “We have focused on
ed in Celent’s “Policy Administration Systems Trends in the creating the idea with Design Thinking, testing customer
Life Insurance and Annuity Market” report as a Full Profile expectations at the earliest stage through MVP-based prod-
company. These have proven that we can grow further and uct concept, constantly developing them with Lean start-up,
reinforce our leadership in the Turkish market. Being listed and making our development processes flexible by delivering
in world-class reports by Gartner and Celent showed us that products and services with small but frequent enhancements
it was time for us to take concrete steps towards becoming thanks to Agile methodologies. Listening to customer expe-
a regional player and adopt it as one of our main strategies riences and including them in the process are elements that
for the new term. In this sense, we have experienced that our lie in the essence of Agile and Lean philosophies. We see that
know-how can bring added-value to the markets of countries DevOps culture, which is based on top these philosophies,
in our region. Therefore, we are working with might and main bring significant benefits for companies in addressing the
to make Agito a software and service exporter that provides changes and customer expectations faster. Moreover, start-
services not only for Turkish market but also for the markets ups are gaining importance as they offer rapid and up-to-date
of other countries in the region, as a 100% Turkish capital solutions. As the start-up investments have increased, signif-
company. icant developments have been experienced in the Insurtech
field. We see 2019 as an opportunity, although it is estimated
Reminding that high level developments are being experi- to be a tougher year compared to previous years in terms of
enced in technology on a global scale, Uğursal said insurance economic challenges. Every year, Agito continues its invest-
market naturally got its share from those developments. He ments in Insuretech initiatives inside İTÜ Çekirdek. As we
emphasized that leading insurance companies began to bene- continue to be an investment player, we will keep increasing
fit from AI technologies in many areas, and added Agito was our contribution to the development and empowerment of In-
using AI technologies in the implementation of RPA process- surtech ecosystem.”
es and for Churn analysis. “We see that product companies

TARSİM monitors losses using satellites

A statement made by TARSİM (Agricultural Insurance Pool)
underlined that a brand new era began for agricultural insur-
ance with satellite technologies and drones that have begun
to be used for TARSİM’s vital functions of risk analysis and
loss adjustment. They have announced that this new era has
already yielded positive results. TARSİM stated that with the
opening of the new production season in crop insurance, sat-
ellites and drones would be used much more effectively and if they occur after or before the policies are issued, if the
frequently. The statement continued as follows: fire losses occur before or after harvesting etc. This mini-
mizes our margin of error. Moreover, we use drones to get
“In addition to being used during losses such as hail, fire, images and process the relevant data following far-reaching
flood or landslide; daily satellite images are also being used losses with big impacts, or use them during risk analysis and
for risk analysis and assessment processes with the additional assessment operations before risk acceptance. This helps us
support by meteorological data. As a result, we can reach all interpret the losses rapidly and practically. We believe that
the images for specific dates; therefore can inquire and detect the results of these new applications will increasingly benefit
whether the losses fall within the scope of policy coverages, the System and all our stakeholders, especially producers.”