Page 6 - Turkinsurance Digital Magazine

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• Sheep and Goats Insurance experiences about agricultural insurance, thus increasing the level
of their satisfaction. In this respect, we will continue working to-
• Poultry Insurance wards monitoring innovative business models and implementations,
and making necessary investments to integrate them into the TAR-
• Aquaculture Insurance SİM System.

• Beehives Insurance For instance, last year, we have launched TARSİM Mobile, which
gives access to the latest developments about the System, and ena-
We can say that Crop Insurance is the driver among all other lines. bles users to conduct transactions such as notifying for claims and
In terms of livestock insurance, Cattle Insurance is the leading inquiring about policies with a single touch, independently of time
one. and space. Besides, our policyholders are now able to notify us of
their claims in Crop and Greenhouse Insurance lines directly over
During 2019, highest number of policies were issued in Tekirdağ; our website, using the Policy Inquiry/Claims Notification tab. We
while the highest number of policies were issued for the harvest of also implemented “0850 399 89 50” interactive voice response sys-
“wheat”. tem that acts as a claims notification hotline. Through this hotline,
they can create their claim records rapidly and easily by using their
What steps are you planning to take for a better growth in citizen or tax ID numbers, and dialing the date and cause of loss
2020? Could you please share TARSİM’s medium and short- without needing to visit an agent.
term targets?
How do catastrophic events that have recently increased in fre-
We plan and take each one of our steps with the sensitivity of our quency impact loss ratios?
vision to be an exemplary institution that is trusted by our farmers
Steady growth for agricultural and can provide the widest insurance coverage possible for every As in the rest of the world, our country has recently and frequently
been experiencing sudden floods, hails, storms and whirlwinds that
cultivable product in every cultivable region of our country.
generally last for a short time but with great impact, especially on
insurance in 2019 Our observations and detections in the field, and our constant com- a local level. The volume of risks in claims operations has increased
munication with our farmers, breeders, stakeholders, the Ministry considerably compared to the past.
of Agriculture and Forestry, and the Ministry of Treasury and Fi-
nance always direct us in every aspect. As in previous years, this In accordance with all these developments, regulations concerning
TARSİM; “Our priorities include making life easier for our farmers, breeders, past year, we carried out projects that will help them get agricul- the State Supported Agricultural Insurance System have been and
and stakeholders; accelerating their transactions; ensuring that they have positive tural insurance under easier terms, benefit them, and make their will continue to be implemented based on the sustainability principle
lives easier. At the same time, we closely monitor technological of the System and by considering statistical data of long years, ac-
experiences about agricultural insurance, thus increasing the level of their satisfaction” developments and try to integrate them into our business processes tuarial studies, loss/premium balance of each risk based on product,
rapidly. location and businesses, size of loss and, most importantly, afforda-
bility of premiums by the farmers.
How did agricultural insurance progress in 2019? How much and Mersin. Severe storms and floods brought damage to hazelnut When we look into the systems that have been operational and
TARSİM paid for claims in which areas during 2019? gardens in Giresun and Ordu. Moreover, hail had negative impacts regarded as very successful abroad, we see that not all types of
on the sowing processes of vegetables and grains as well as the coverage are provided at once and at the same time; but rather
State support, thanks to the contributions of all stakeholders in the garlic harvest. coverage and related implementations are expanded systematical-
system and interest of farmers and breeders, continued throughout ly, step by step. The fact that we have adopted a similar approach
2019, as in previous years. We’ve had successful and productive Within the framework of the TARSİM System, we have received has resulted in a healthy growth and development, as well as a dy-
results. The system prepared for 2020, empowered through brand over 371 thousand claims from insured farmers and breeders, es- namic structure for TARSİM over the years. In that sense, I would
new implementations and coverages. pecially due to hails, frosts, storms, floods and livestock death. like to underline that we will continue adding new implementations
Konya, Malatya, Manisa and Antalya were the cities with highest into our scope by prioritizing the needs and expectations of our
Last year, 2.1 million policies were issued within the framework number of claims. As a result of the assessments done after the farmers and breeders.
of State Supported Agricultural Insurance Pool System. 55 bil- examination and expertise efforts, approximately 1.3 million TL
lion TL worth of agricultural assets were insured. A total land of were paid for the claims that we received. Moreover, we are excited and honored in the name of our country
26 million decares, nearly 29 thousand greenhouses, 1.8 million to be advising for the agricultural insurance system of Azerbaijan
beehives and 5.1 million cattle, sheep and goat – 40 percent more What were the most demanded agricultural insurance prod- which will soon be founded. We hope we can offer similar help for
than the previous year – were insured. ucts of 2019? other countries in the coming terms.

Impacts of the climate change were felt to a further extent. Num- TARSİM offers services to farmers and breeders under 7 separate Insurance market is going through a digitalization process.
ber of natural catastrophes and risks that impact agricultural insurance lines: How far has TARSİM digitalized its service processes? Could
production increased throughout the year. Greenhouses and citrus you tell us about your digital services and applications?
fruit were damaged due to whirlwinds and storms in Antalya; a • Crop Insurance (Harvest Insurance – Tree/Sapling Insurance –
significant part of the harvest, particularly spinach, wheat and cit- District Based Drought Yield Insurance) Digital transformation’s speed and effects on our lives are increas-
rus fruits were damaged in Mersin, İzmir and Hatay due to floods; • Greenhouse Insurance ing day by day. Like many other sectors, this influences insurance
apricot harvest was damaged due to frost in Malatya; grapes were market to a significant extent. As TARSİM, our priorities include
damaged due to frost and hail in Manisa; and fruits like peaches, • Cattle Insurance making life easier for our farmers, breeders, and stakeholders;
nectarine and plum were damaged due to hail and frost in Adana accelerating their transactions; ensuring that they have positive