Page 28 - Turkinsurance Digital Magazine

26 at a glance

DASK begins paying compensations; 1,2 million TL paid to policyholders so far

Turkish Catastroph- teams and make one-to-one contact with our policyholders
ic Insurance Pool whenever necessary. We are working in cooperation and co-
(TCIP/DASK) has ordination with all public authorities, particularly Ministry of
started paying the Environment and Urban Planning and AFAD (Disaster and
compensations to Emergency Management Presidency, Ministry of Interior).
the policyholders of We keep receiving claims via our contact center called “ALO
Compulsory Earth- DASK 125”, our website www.dask.gov.tr and e-state web-
quake Insurance site. We aim to reward the financial safety acquired by our
whose residents policyholders by buying Compulsory Earthquake Insurance
were damaged due and make them feel that we are here for them.”
to the recent earth-
quake in İzmir. Erdal Turgut said that they had been working tirelessly in
Number of claims the field since the day the earthquake hit the region. “As of
received from 10 2 November 2020, we have received 6 thousand 500 claims
cities that suffered from 10 cities that suffered from earthquake. 5 thousand 900
from earthquake of those claims have been received from İzmir. We target-
has reached 6 thou- ed to start making payments to our policyholders within the
sand 500 files. 5 thousand 900 of those claims have been first 72 hours. DASK plays a vital role in ensuring that our
received from İzmir. DASK has moved to the field with an citizens whose houses were damaged by the earthquake can
initial team of 100 experts, and aims to increase that number go back to their lives as soon as possible. Our mission is to
to 200 in the coming days. “DASK Contact Center” has been heal wounds, and make way towards back to normalcy. With
set up in İzmir to manage loss assessment activities on site. this mission in mind, we have reached the field with an ini-
Thanks to accumulated earthquake reserves and reinsurance tial team of 100 experts. This number will increase to 200
capacity, claim-paying capacity was increased from 25 bil- in the coming days. Our experts are examining the houses of
lion TL to 40 billion TL as of November 2020. our policyholders who have issued claims, and deliver their
reports to us online via mobile devices. Therefore, we can
Turkish Catastrophic Insurance Pool has rapidly initiated finalize claims processes much more quickly,” he said.
loss assessment activities following the İzmir earthquake,
and started paying out compensations to policyholders whose DASK’s claim-paying capacity increases to 40 billion TL
houses were damaged due to the disaster. So far DASK has
paid 1,2 million TL for houses that were covered by Com- As the number of houses covered by Compulsory Earthquake
pulsory Earthquake Insurance and were damaged due to the Insurance approached 10 million, general insurance rate
recent earthquake in İzmir. across Turkey reached 56%. Having paid 450 million TL
in compensations since its foundation, DASK had paid 230
“We established DASK Contact Center in İzmir” million TL after Elazığ earthquake and 137 million TL af-
ter Van earthquake, continuing to increase its claims-paying
Emphasizing that they paid 1,2 million TL to policyholders of ability further. Thanks to accumulated earthquake reserves
Compulsory Earthquake Insurance as of 2 November 2020, and reinsurance capacity, claim-paying capacity was in-
DASK Coordinator Erdal Turgut said: creased from 25 billion TL to 40 billion TL as of November
2020. DASK keeps working towards its target of reaching
“We have arrived in İzmir a few hours after the earthquake 100% penetration for houses that are in the coverage scope.
and established DASK Contact Center at the İzmir Manage- Policyholders of Compulsory Earthquake Insurance can issue
ment Office of the Ministry of Environment and Urban Plan- claims via ALO 125 DASK Call Center, www.dask.gov.tr, or
ning. Some of DASK managers and teams continue to work e-state website.
in this center. Therefore, we can closely monitor our field