Page 8 - Turkinsurance Digital Magazine

8 at a glance

Training from TSB and TOBB SAİK to Prepare Agents for the Future

The Insurance Association of Turkey and the Union of Cham- accurate products and ser-
bers and Commodity Exchanges of Turkey Insurance Agencies vices for tomorrow’s needs.
Executive Committee have signed an important cooperation Because insurance is about
agreement for the development of insurance agencies. The knowing value.”
trainings aimed at preparing agents for the future will focus on
the creation of an effective agency profile and ‘better customer Following the completion
service’ issues. The Insurance Union of Turkey (TSB), work- of the applications between
ing with the aim of growing the insurance sector, will organize 11-20 October 2022,
“New Generation Agency Trainings” in cooperation with the TSEV will focus on techni-
Union of Chambers and Commodity Exchanges of Turkey Insur- cal issues related to insur-
ance Agencies Executive Committee (TOBB SAİK). Training ance and TOBB ETÜ will
providing better solutions to changing and developing customer focus on personal develop-
demands, on the use of data to understand customer demands ment and management in
and needs, as well as on insurance branches will be provided the first group trainings that will start on 24 October and end
by TSB’s educational institution, the Turkish Insurance Insti- on 3 February 2023.
tute Foundation (TSEV) and TOBB University of Economics
and Technology (TOBB ETU). Pointing out that there are ap- Insurance branches will be examined, ‘understanding
proximately 17 thousand agencies throughout Turkey and that the customer’ will be a course
in-service training is very important for the management of
rapidly changing and developing customer expectations, TSB In the “New Generation Agency Trainings”, TSEV will focus
Chairman Atilla Benli underlined that they, as the Union, are on branch trainings such as auto, life, health, personal accident.
careful to take sustainable steps in this area: TOBB ETU, on the other hand, will offer personal development
and management trainings on topics such as Marketing Man-
“As TSB, we attach importance to education and pay attention agement for Insurers, Modern Consumer and Decision Making
to follow current developments and implement new approaches Processes, Data Management to Understand the Customer,
so that our stakeholders and customers benefit from insurance Financial Concepts and Topics for Insurance Agencies, ‘New
activities with the most accurate products and best services. Our World’, ‘New Target Audience’ and ‘New Normality’ for Insur-
agencies, which are considered the first contact point of custom- ance Agencies, Digital Marketing and Social Media Manage-
ers in terms of insurance perception, have a great role here. We ment for Insurance Agencies.
also support our agencies with trainings in order to provide more

Aksigorta takes its place in the BIST Sustainability Index

social, corporate governance, human and employee rights, and
transparency.

Saying that Aksigorta considers sustainability as a way of doing
business, Aksigorta General Manager Uğur Gülen said: “Sus-
tainability is a corporate culture for us. We are carrying out
studies in which we can secure the future of this world, both
within the company and in every area where we touch society
and nature. As a result of these efforts, we are pleased to be
included in the BIST Sustainability Index, which includes com-
panies traded on Borsa Istanbul with a high level of corporate
sustainability performance, by increasing our corporate sustain-
ability performance. We received the score of the BIST Sustain-
ability Index in accordance with Refinitiv’s valuation methodol-
Aksigorta took its place in the BIST Sustainability Index, which
includes companies traded on the Borsa Istanbul and whose cor- ogy, which consists of 3 main topics, 10 categories, 25 themes,
porate sustainability performances are at a high level. Aksigor- including environmental, social and corporate governance, and
ta, which continues to develop its products and services with the more than 450 data points related to these themes. Thus, we will
understanding of new generation insurance, continues to carry appear to our investors and potential investors as a company
out studies that will secure the future of the world. Increasing that has received a certain score in non-financial sustainability
its sustainability score, Aksigorta was recently included in the targets and has entered the list, as well as financial information.
BIST Sustainability Index, where companies are evaluated ac- We aim to be permanently included in this list by taking our envi-
cording to international sustainability criteria in environmental, ronmental, social and governance performance to higher levels.”