What Will the Agency of the Future Look Like? Quick Sigorta Shared Its Next-Generation Models at saz2026
What Will the Agency of the Future Look Like? Quick Sigorta Shared Its Next-Generation Models at saz2026

What Will the Agency of the Future Look Like? Quick Sigorta Shared Its Next-Generation Models at saz2026

The saz2026 Insurance Intermediaries Summit, which brought together all stakeholders of Türkiye’s insurance industry under one roof, was held with the participation of the sector’s leading players. As a session sponsor, Quick Sigorta provided strong support for the summit and shared its vision for the evolving role of agencies and the next-generation financial ecosystem with the industry.

The saz2026 Insurance Intermediaries Summit, which brought together agencies, brokers, insurance and pension companies, technology providers, assistance companies, and institutions in the insurance sector on the same platform, was held at Wyndham Grand Levent on June 22-23. The summit, which focused directly on insurance intermediation for the first time in Türkiye and was broadcast live through its official website, comprehensively addressed the changing distribution structure of the insurance ecosystem, its digital transformation, and new expectations in customer experience.

Delivering the opening address of the summit, Ahmet Yaşar, Chairman of the Insurance Group at Maher Holding and President of the Insurance Association of Türkiye (TSB), highlighted the critical role of insurance in ensuring economic security, strengthening social resilience, and supporting sustainable development.

“Strong Intermediaries Mean Strong Insurance”

Positioning insurance intermediaries at the center of the industry's growth strategy, Ahmet Yaşar emphasized that all stakeholders must work together to increase insurance penetration and reduce protection gaps. Yaşar said: “If we want to increase insurance penetration in Türkiye, raise insurance awareness, and provide our citizens with stronger financial protection, we can only achieve this together. Our insurance companies, agencies, brokers, loss adjusters, professional associations, and public institutions must all work toward the same goal. Strong intermediaries mean strong insurance. And strong insurance means a more resilient economy and a safer society.”

Noting that, despite the rapid advancement of technology and the transformation of business practices through artificial intelligence, the trust-based nature of insurance remains as valuable as ever, Ahmet Yaşar said: “We do not see technology as a substitute for people; rather, we see it as a strategic tool that empowers people, enhances service quality, and makes the insurance industry more accessible.”

A New Era in Motor Insurance and Vehicle Depreciation Processes

The transformation of motor insurance was also one of the key agenda items at the summit. Ahmet Yaşar announced that, under the new regulation published on June 12, 2026, and set to take effect on July 1, significant improvements will be introduced in motor third-party liability insurance, covering claims handling, vehicle depreciation, parts usage, and digital customer notifications.

Noting that vehicle depreciation has become one of the most disputed issues in motor third-party liability insurance in recent years, Yaşar stated that, under the new regulation, applications filed for vehicle damage will automatically include a claim for depreciation as well. Yaşar said that loss adjusters will assess depreciation within the same file while determining the damage, adding that this step will make the processes much faster, more transparent, and more predictable, while strengthening trust in insurance..

Quick Sigorta’s Agency-Centered Approach to Transformation

As a session sponsor of the summit, Quick Sigorta brought the strategic role that insurance intermediaries will assume in the new era to the panel discussions. Speaking as a panelist during the summit, Quick Sigorta General Manager Eyüp Özsoy addressed the impact of digitalization on insurance intermediation, changing customer expectations, and the role of agencies within the next-generation service model.

Stating that speed has now become a fundamental standard in insurance and that customers expect not only speed but also flexibility and personalized service, Eyüp Özsoy emphasized that, as a digitally native company, Quick Sigorta is able to adapt very quickly to feedback from the field. Özsoy said: “At Quick Sigorta, we see digitalization as a strategic lever that enhances the advisory capabilities of our agencies. Through QPORT, Quick Mobil, and the Quick Financial Ecosystem, we enable our agencies to deliver a broader, faster, and more integrated value proposition to their customers. The agency of the future will operate with a consultancy model that can accurately interpret data, effectively leverage technology, and provide customers with solutions across insurance, financing, payment systems, and mobility.”

The Role of Agencies Is Being Redefined Through the Quick Financial Ecosystem

During the panel, the Quick Financial Ecosystem developed under the Maher Holding umbrella, together with the Quick Financial Solution Center model built within this structure, emerged as one of the key topics in the transformation of the agency channel. By bringing together Quick Sigorta’s insurance solutions, Quick Finans’s financing services, QPAY’s payment systems, and QCAR Mobilite’s mobility solutions within a single ecosystem, the platform enables agencies to expand their relationships with customers far beyond policy-related services into a much broader range of offerings.

Structured according to their respective areas of operation, the Quick Financial Solution Centers deliver insurance, financing, payment system, and mobility solutions to customers in line with the relevant regulatory frameworks, while helping agencies position themselves as comprehensive solution hubs in their local markets. Quick Sigorta’s innovative and accessible products, such as KASKONOMİQ and Quick Tamamlayıcı Deprem Sigortası (Quick Complementary Earthquake Insurance), are among the successful examples of this approach in practice.

The Insurance Industry’s Collective Wisdom Was Discussed Over Two Days

On the first day of the summit, the sessions focused on the following themes: “Next-Generation Agency Models: Scaling, Small Offices, Institutionalization, and Structural Transformation,” “Digital Transformation in Agency Distribution: Artificial Intelligence and the Evolution of the New Customer Experience,” and “Life Insurance and Private Pension (BES) Expansion for Agencies.”

On the second day of the summit, assessments on the future of the sector were shared under the themes “The Inevitable Impact of the Digital Ecosystem and Artificial Intelligence,” “The Growing Insurance Impact of Financial Distribution Channels,” “A New Era in Corporate Risk Management and Intermediation: Reinsurance, Resilience, and Sustainability,” and “Preventive Insurance and New Risk Management.”

Through its contributions throughout the summit, Quick Sigorta once again emphasized the need to strengthen the strategic role of agencies, position technology as a tool that supports human interaction, and make the insurance industry more inclusive. The company also reaffirmed its approach to shaping the future of the sector through its “More Than Insurance” vision.