Page 12 - Turkinsurance Digital Magazine

10 at a glance 11

Turkcell cooperates with Insurance Information and Monitoring Center “Artificial intelligence reduces operational costs in the market”

Murat Hakseven, CEO of Insurance Information and Monitoring Dr. E. Baturalp Pamukçu, General Manager of Türk Nippon early interventions. By using
Center, commented on the cooperation and said as follows: “As Sigorta, stated that artificial intelligence rapidly began to in- artificial intelligence in the
SBM, we mean much more than a data center for the insurance fluence all sectors including the insurance market, as a tool that insurance market, we can
activities in Turkey. We develop and offer products for the use was incorporated in many areas of our lives and simplified our easily detect the “risky cus-
of the insurance market in the area of insurance technologies. daily routines. tomer” category while giving
Beyond collecting and offering insurance data, we process and a motor price quote, as it can
interpret it, produce statistics and play an active role in making “Many applications that we use within our daily lives activate estimate how much burning
insurance processes more efficient and productive. We develop themselves in the background without us even noticing, and sim- cost can occur in case the
analytical methods with the aim of preventing insurance fraud. plify our lives visibly. In today’s world where artificial intelligence policyholder is engaged in
Moreover, we build integrations with several institutions to pro- related initiatives have increased considerably, insurance market an accident by combining the
vide public benefit. We offer all these services using the digital also began to be influenced by the “artificial intelligence” or- situation with different calcu-
services provided by Turkcell such as data center, data security, ganism, just like other sectors,” said Dr. E. Baturalp Pamukçu. lation methods.
and MPLS cloud. Therefore, we can guarantee the security, reli-
Digital operator Turkcell has added one more to its corporate ability and high performance of our services, as well our business He said that those works in the insurance market are mainly Artificial intelligence may
solutions, and made its digital infrastructure for the Insurance continuity. I would hereby like to thank everyone who has a role centered around data-oriented applications, as insurance was change dimensions in the
Information and Monitoring Center (SBM) securer and faster. in this cooperation, particularly Mr. Murat Erkan, CEO of Turk- a business based on different estimations for the future. Dr. E. future
All the information ranging from traffic to fire, or health insur- cell.” Baturalp Pamukçu added as follows: “The greatest advantage
ance to life insurance, is stored, processed and serviced safely in of artificial intelligence, especially in the insurance market, is Artificial intelligence algorithms are of vital importance while
the systems of SBM thanks to digital infrastructures provided by Murat Erkan, CEO of Turkcell, said: “We act knowing that data that it can make accurate forecasts about the behaviors and sorting big and critically valuable data. However, we definite-
Turkcell. This means that Turkey’s data remains in Turkey. is today’s biggest power, and say at every opportunity that Tur- preferences of potential customers, therefore enable us to use ly still need manpower to evaluate the data and make the right
key’s data should remain inside Turkey. We are the biggest mar- our product portfolio accurately and based on customer require- decisions whether to implement it or not. When we talk about
Insurance Information and Monitoring Center (SBM), which ket player in the data center market. We are working for the ments based on accurate findings about policyholders who are artificial intelligence today, some people still think and say that
stores the insurance data of over 60 companies operating in in- most developed and most secure new-generation data center of the leading actors of ‘insurance’ concept. Today, insurance com- robots will soon replace human resources. I do not believe that
surance market, will now offer faster and securer services over the world since 2016. We are offering our data centers not only panies are still occupied by operations to a great extent. Han- we will dismiss human resources all together and have a system
Turkcell’s outstandingly secure infrastructure. This will enable for the private sector, but also for public institutions. In this re- dling such operational work, especially manually, indicates that that entirely consists of robots, not in the near future. It is true
all transactions conducted by the insurance companies over SBM spect, we have recently opened Turkey’s biggest data center in we are always facing certain risks.” that we will reach some data and information thanks to findings
systems to be done using Turkcell’s digital platform. All the infor- Ankara. Therefore, we see this cooperation with Insurance In- by robots, however, we still have a really long way to go until
mation ranging from traffic to fire, or health insurance to life in- formation and Monitoring Center as a very significant milestone. Use of artificial intelligence is important for our market they can dominate the market and replace human resources en-
surance will be stored and serviced safely in the systems of SBM As Turkcell, we are extremely happy to provide the infrastructure tirely. Although it seems utopic today to think that it would be
thanks to digital infrastructures provided by Turkcell. Within the between SBM and insurance sector that touches every aspect of Dr. E. Baturalp Pamukçu gave details about a research conduct- possible to sustain the market entirely depending on artificial
scope of this cooperation, SBM will continue to work with Turk- our lives. Hereby, I thank everyone for their roles in this coopera- ed by Forrester Consulting, according to which, sectors that ac- intelligence techniques and without needing the touch of humans;
cell for data center services and security, in addition to digital tion, especially Özgür Bülent Koç, Chairman of SBM, and Murat tively use artificial intelligence have reduced their operational it seems possible that we will face a situation where they will be
infrastructure services. Hakseven, CEO of SBM.” costs by 4% on average and collected data about customer be- influential on the future of insurance market, just like on the
haviors that increase sales and decrease loss provisions through other markets.”

New deputy general manager at Unico Sigorta

Insurance companies pay 29.1 billion TL compensation in Q32019
Unico Sigorta A.Ş. an- General Manager until a General Manager is appointed for Unico
nounced that Ahmet Özer Sigorta. As the experienced brand of the insurance market, Unico
Özcan, who worked as the Sigorta is ready to take bigger steps with its years of know-how, Association of Turkey released a statement about the results of ing the overall market premium volume up to 48.4 billion TL.
Deputy General Manager experience and robust main shareholder SBK Holding.” Turkish insurance market for the third quarter of 2019.
since 17 January 2019, left Takaful, which enables citizens who do not prefer to benefit from
his position as of 10 Decem- Who is Burak Topçak? The statement said: Technical and financial results have become interest-bearing products, has displayed a rapid growth trend in
ber 2019; and that Burak Burak Topçak completed his university education at İstanbul clear according to the data gathered from the member compa- recent years. Total share of 12 takaful companies in overall mar-
Topçak, former Chief Oper- Technical University, Department of Mathematical Engineering. nies of the Insurance Association of Turkey. ket premiums reached 5.1 percent and up to 2.5 billion TL.
ating Officer, was appointed He later received an MBA degree from Yeditepe University, and
as the new Deputy General a Master’s Degree in Actuarial Sciences from London City Uni- Insurance and pension market has continued to provide assurance Total asset size of our insurance, reinsurance and pension com-
Manager. versity Cass Business School. for the economy and our citizens. In parallel, amount of compen- panies grew by 23.2 percent in nominal terms, reaching 215.6
sations paid by the insurance market grew by 12.6 percent over billion TL; while total size of their equities reached 27.5 billion
The statement by Unico Sig- He began his career at Mapfre Genel Sigorta, where he worked the same period of last year, reaching 29.1 billion TL. Overall TL.
orta is as follows: for 6 years; and later transferred to AIG as Retail Insurance premium production of our market increased by 22.4 percent,
“Ahmet Özer Özcan, who Pricing and Portfolio Analyst, where he was appointed as Retail with a real growth rate of 12.1 percent. According to these re- As of 8 November 2019, total number of participants in Individ-
had been working at Unico Insurance Dubai Regional Actuary later on. Topçak continued sults, premium pro- ual Pension System (BES) reached 6.8 billion, while the fund
Sigorta as the Chief Finan- his career at Genworht Financial as the Eastern European Risk duction of non-life size grew to 111.9 billion TL including the state subsidy funds.
cial Officer since 2015, was appointed as the Deputy General Pricing Actuarial Manager. From 2012 to 2015, Burak Topçak segment reached 41 Total fund size of 5.4 million participants who joined the sys-
Manager on 17 January 2019. As of 10 December 2019, he re- worked as the Group Manager of Retail Insurance UW Product billion TL, and life tem via Auto Enrollment System, which was launched in 2017,
signed from his duty, to be taken over by Burak Topçak, who had and Pricing at Aviva Sigorta. In February 2015, he was appoint- insurance reached reached 7.7 billion TL.
been working in our company as the Assistant General Manag- ed as the Chief Operating Officer of Unico Sigorta. 7.4 billion TL; bring-
er of Operations since 2015. Burak Topçak will work as Acting