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Anadolu Sigorta’s Sustainability Report 2020 was published
Anadolu Sigorta shared its efforts on its sustainability journey in working arrangement that
its Sustainability Report, prepared for the third time this year. entered our lives through
The report includes managerial approaches and commitments to the pandemic, we also
the social, economic, and environmental impacts of the compa- want to move this per-
ny’s operations, as well as performance results. Reflecting the formance forward after
company’s future-oriented and sustainability perspective, the returning to the normal
report also emphasizes the importance of the work carried out working routine. While we
on the sustainability journey. The report, prepared per the basic strive to reduce the impact
option of Global Reporting Initiative (GRI) standards, covers the of our own activities, we
activities between January 1 and December 31, 2020. Kerem also continue to support
Erberk, Assistant General Manager of Anadolu Sigorta, stated renewable energy projects
that Anadolu Sigorta had adopted it as a priority to leave a liv- that we believe are of the
able world to future generations by supporting environmental, maximum importance for
economic, and social development since the day it was founded our country’s fight against
and said: “With our sustainability report published for the third climate change and en-
time this year, we aim for all our stakeholders to access the most ergy security. With our
accurate information about Anadolu Sigorta under a number of “Individual Roof Type
headings, including our corporate sustainability policies, busi- Solar Energy Panel Insur-
ness model, products, services, and social development efforts. ance” product, which we implemented in the reporting period, we
Integration of sustainability issues into our business model is started to provide coverage for solar energy panels that produce
one of the high-priority issues for Anadolu Sigorta. Accordingly, electricity up to 10 kWh. We provide insurance to 745 MW of
our Sustainability Policy describes the main principles, areas of installed power in the field of wind energy and 1400 MW in the
activity, managerial tools, and processes that we follow during field of solar energy. Supporting our customers to manage their
our activities. In addition to our direct activities, we are aware climate risks is an important part of our business model as an
that the impact we have created with our insurance processes is insurance company. In particular, we developed our risk maps,
enormous. Accordingly, we have initiated our Environmental and which we use to manage flood and landslide risks, by adding three
Social Risk Management System by putting our signature on a new provinces and expanding the scope of all six provinces.” Er-
new project in 2020 to integrate our company’s sustainability berk stated that they continue their pioneering work towards
strategy and governance into our business model and business digital developments that determine the route of the insurance
processes.” industry without slowing down and said: “Our digitization efforts
also help us manage the environmental impact of our activities.
Erberk explained that they rate climate change, also known as the We are constantly taking remedial steps towards switching to
trigger effect of epidemics, as one of the biggest global risks and paperless insurance to manage our direct impacts. By further re-
said: “In line with our efforts to fight climate change, we con- ducing our paper consumption in the reporting year, we reduced
stantly monitor and manage our operational consumption. Ac- our paper consumption per person from 5 kg to about 2 kg com-
cordingly, our annual energy consumption per employee decreased pared to the previous year. We work on sustainability not only
from 13 GJ to 9 GJ. In parallel, our greenhouse gas emissions for our own activities but for the benefit of all our stakeholders.
per employee also fell from 1.6 tCO2e to 1.2 tCO2e. Although In 2020, policy paper consumption per agency in our agents also
one of the underlying reasons for these declines is the remote decreased from 23 kg to 18 kg.”
Nihal Asker is the New General Manager of Tur Assist
Nihal Asker was appointed with a total of more than 6 thousand service units in different
as the General Manager of areas from road assistance to tow truck, from home repair to
Tour Assist, one of the lead- locksmith service.
ing companies of assistance
services in Turkey operating Who is Nihal Asker?
under the umbrella of MAP-
FRE Group. Standing out Nihal Asker, who graduated from Boğaziçi University Mathe-
with nearly 30 years of expe- matics Department, started her career in Ak Sigorta in 1993.
rience in the insurance indus- Subsequently, Asker, who served as the Damage Projects and
try, Asker started to work as Process Manager, Claims Director, Claims and Operations
Tur Assist General Manager Deputy General Manager and General Manager, respectively,
in May 2021. As one of the at Liberty Sigorta, worked as the Deputy General Manager
leading companies of assis- Responsible for HDI Insurance Damage, Legal and Customer
tance services in Turkey, Nihal Asker was appointed as the Relations as of November 2018. Asker left this position and
General Manager of Tour Assist, which stands with consumers became the General Manager of Tour Assist.