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        Anadolu Sigorta’s Sustainability Report 2020 was published


       Anadolu Sigorta shared its efforts on its sustainability journey in  working arrangement that
       its Sustainability Report, prepared for the third time this year.  entered  our  lives  through
       The report includes managerial approaches and commitments to  the  pandemic,  we  also
       the social, economic, and environmental impacts of the compa-  want  to  move  this  per-
       ny’s operations, as well as performance results. Reflecting the  formance  forward  after
       company’s  future-oriented  and  sustainability  perspective,  the  returning  to  the  normal
       report also emphasizes the importance of the work carried out  working routine. While we
       on the sustainability journey. The report, prepared per the basic  strive to reduce the impact
       option of Global Reporting Initiative (GRI) standards, covers the  of  our  own  activities,  we
       activities between January 1 and December 31, 2020. Kerem  also  continue  to  support
       Erberk, Assistant General Manager of Anadolu Sigorta, stated  renewable energy projects
       that Anadolu Sigorta had adopted it as a priority to leave a liv-  that we believe are of the
       able world to future generations by supporting environmental,  maximum importance for
       economic, and social development since the day it was founded  our country’s fight against
       and said: “With our sustainability report published for the third  climate  change  and  en-
       time this year, we aim for all our stakeholders to access the most  ergy  security.  With  our
       accurate information about Anadolu Sigorta under a number of  “Individual  Roof  Type
       headings,  including  our  corporate  sustainability  policies,  busi-  Solar Energy Panel Insur-
       ness model, products, services, and social development efforts.  ance” product, which we implemented in the reporting period, we
       Integration  of  sustainability  issues  into  our  business  model  is  started to provide coverage for solar energy panels that produce
       one of the high-priority issues for Anadolu Sigorta. Accordingly,  electricity up to 10 kWh. We provide insurance to 745 MW of
       our Sustainability Policy describes the main principles, areas of  installed power in the field of wind energy and 1400 MW in the
       activity, managerial tools, and processes that we follow during  field of solar energy. Supporting our customers to manage their
       our activities. In addition to our direct activities, we are aware  climate risks is an important part of our business model as an
       that the impact we have created with our insurance processes is  insurance company. In particular, we developed our risk maps,
       enormous. Accordingly, we have initiated our Environmental and  which we use to manage flood and landslide risks, by adding three
       Social Risk Management System by putting our signature on a  new provinces and expanding the scope of all six provinces.” Er-
       new project in 2020 to integrate our company’s sustainability  berk  stated  that  they  continue  their  pioneering  work  towards
       strategy and governance into our business model and business  digital developments that determine the route of the insurance
       processes.”                                           industry without slowing down and said: “Our digitization efforts
                                                             also help us manage the environmental impact of our activities.
       Erberk explained that they rate climate change, also known as the  We are constantly taking remedial steps towards switching to
       trigger effect of epidemics, as one of the biggest global risks and  paperless insurance to manage our direct impacts. By further re-
       said: “In line with our efforts to fight climate change, we con-  ducing our paper consumption in the reporting year, we reduced
       stantly monitor and manage our operational consumption. Ac-  our paper consumption per person from 5 kg to about 2 kg com-
       cordingly, our annual energy consumption per employee decreased  pared to the previous year. We work on sustainability not only
       from 13 GJ to 9 GJ. In parallel, our greenhouse gas emissions  for our own activities but for the benefit of all our stakeholders.
       per employee also fell from 1.6 tCO2e to 1.2 tCO2e. Although  In 2020, policy paper consumption per agency in our agents also
       one of the underlying reasons for these declines is the remote  decreased from 23 kg to 18 kg.”


                                   Nihal Asker is the New General Manager of Tur Assist


                                   Nihal  Asker  was  appointed  with a total of more than 6 thousand service units in different
                                   as the General Manager of  areas from road assistance to tow truck, from home repair to
                                   Tour Assist, one of the lead-  locksmith service.
                                   ing  companies  of  assistance
                                   services  in  Turkey  operating  Who is Nihal Asker?
                                   under the umbrella of MAP-
                                   FRE  Group.  Standing  out  Nihal Asker, who graduated from Boğaziçi University Mathe-
                                   with nearly 30 years of expe-  matics Department, started her career in Ak Sigorta in 1993.
                                   rience in the insurance indus-  Subsequently, Asker, who served as the Damage Projects and
                                   try, Asker started to work as  Process  Manager,  Claims  Director,  Claims  and  Operations
                                   Tur Assist General Manager  Deputy General Manager and General Manager, respectively,
                                   in May 2021. As one of the  at  Liberty  Sigorta,  worked  as  the  Deputy  General  Manager
                                   leading  companies  of  assis-  Responsible for HDI Insurance Damage, Legal and Customer
       tance  services  in  Turkey,  Nihal  Asker  was  appointed  as  the  Relations as of November 2018. Asker left this position and
       General Manager of Tour Assist, which stands with consumers  became the General Manager of Tour Assist.
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