Page 11 - Turkinsurance Digital Magazine

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With its pioneering services in health insurance, Allianz is always “with you”

Allianz Turkey, aiming to place “Allianz with you” at the core persons can download their
of all its activities, continues to develop services with the vision Allianz’ım mobile applica-
of becoming a ‘lifelong health partner’ of its insureds. Allianz is tion to see their points in
consolidating its leading position in health insurance with two their Health Cards and use
new services that it has implemented in this area. Aiming to pro- their points to purchase or
tect Allianz babies against domestic accidents with the “My child renew new health policies.
is safe in my home” kit, Allianz Turkey continues to make a dif- Allianz provides optional
ference with the advantages it offers under the “Second Spring” hospital transfer services
program developed for advanced health insureds. Okan Özdemir, in Istanbul, Ankara, and
Allianz Turkey Assistant General Manager Of Health Insurance, Izmir in case of any sur-
said that they work with the mission of protecting the health of gery or inpatient treatment
their insured, the assets they have created over the years, and of its health customers
standing with themselves and their families at all stages of their aged 70 and over, taking
lives. Özdemir said: “As of today, we call our 1.5 million health into account the pandemic
insurance customers “Allianz with you” with this approach, conditions, while it sends a
which takes us beyond just being an institution that covers health special kit to its customers
expenses. We provide services with policies that cover the solu- who need to undergo sur-
tion of sudden and unexpected health problems and treatments gery to make this process more comfortable and enjoyable when
that may be required as a result of an accident, supporting them they return home. In the second phase of the program, in which
in their critical diseases. But we also work to provide preventive customers with individual supplementary and modular health in-
solutions that underlie our sustainability model, increase their surance are automatically included, it is aimed to implement new
comfort in life when they have a disease, and provide lifelong ad- services. According to the World Health Organization, 1 million
vice on how to live a healthy life. With innovative and privileged children die each year due to injuries. Almost half of all preschool
services, we will continue to offer products supported by tech- childhood injuries occur at home. According to UNICEF, more
nology that our insureds can easily reach and understand their than 70 percent of children who have accidents experience these
content, be fast and accessible and produce customized solutions accidents at home. 60 percent of the accidents are not caused
for needs in all channels.”. The Second Spring program is a loy- by children’s behavior but by the physical environment in which
alty program that includes services that will facilitate the lives of they live. Based on the fact that safety training at home with
Allianz’s customers with individual complementary and modular safety equipment has a great impact on the prevention of acci-
health insurance as they get older, and getting older returns as a dents, Allianz Turkey supports its customers within the scope of
reward. Within the scope of the first phase of the Second Spring, the “My Child is Safe at My Home” project, with a kit consisting
customers with health insurance aged 60 and over can access of home accident prevention devices and information about the
customer representatives without wasting time in the voice re- precautions that can be taken. Allianz aims to make the first ad-
sponse system when they call customer service for any questions ventures of children safe for them with kits that include hob lock,
or needs. With the program, health customers aged 65 and over hob guard, oven door lock, drawer and cabinet lock, refrigerator
are loaded with points equal to 5 percent of the current policy lock, furniture fixer, corner guards, door handle protector, toilet
premiums, according to their health expenditure rates. Insured seat lock, and socket cover protector.

Aksigorta obtained 7 different awards in 3 categories in IDC CIO Awards

Developing its prod- ture of Work - Human-Machine Cooperation category. Rank-
ucts and services ing 2nd for its Digital Mirror project in the Future of Work
with customer-based - Automation category, Aksigorta ranked 3rd for its Non-Mo-
approaches, Aksig- tor Misuse Project. Aksigorta was awarded also in the IT
orta continues to Governance Project category. The company received the 3rd
crown its projects prize for its IT Agile Transformation project. Metin Demirel,
carried out based Aksigorta Assistant General Manager, stated that Aksigorta
on this approach is a leader in the innovative insurance area and said “We are
with awards. Final- glad that our customer-based projects initiated with the power
ly, Aksigorta was of digitalization were crowned with awards. As Aksigorta, we
awarded 7 different prizes in 3 categories in the IDC Turkey have been investing in digital transformation for long years.
CIO Awards where digital applications of IT leaders, which We continued to stand with our customers and to increase our
make difference are awarded. Ranking first in the Business satisfaction scores by taking rapid actions in the digital trans-
Enablement category with its Mobille Bitir (Finish with Mo- formation period which accelerated especially during a pan-
bile) project, Aksigorta ranked second for Fiat Connect Akıllı demic. Digitalization is a limitless area in which we progress
Kasko (Fiat Connect Smart Motor Insurance) and third for by contributing every time. In this sense, we will continue to
Risk Pricing with Artificial Intelligence in the same category. implement practices which make life easier for our customers
Risk Pricing with Artificial Intelligence ranked 3rd in the Fu- and simplify the business processes.”