Page 14 - Turkinsurance Digital Magazine

14 interview

A new

working world

dominated by

technology

awaits us

Gökhan Gümüşlü, head of EY

Turkey Consultancy Services
Department: “Reshaping the
organizational chart, developing
new roles and processes based

on increased flexibility and
remote access stand out as
elements that should be on the
agenda of institutions”

How do you observe changes in business ployees, employers, investors and students, ent needs want to work in the office include
processes with the pandemic? How are in conjunction with the COVID-19 crisis, elements such as decency, access to better
business attitudes and employee/em- we examined the forced changes in the work resources in the office, and better
ployer perspectives changing with the working model, the return to work process, collaboration with colleagues. The flexible
pandemic? and the long-term effects of COVID-19 on working model is one of the main expecta-
the working world. According to our report, tions of the student participants from the
The COVID-19 crisis and the associated the rapid expansion of the remote working Y and Z generation from business life. 73
uncertainty affected all sectors in different model in the working world has been an percent of respondents said they preferred
ways. Although they operate in different element that forms the basis of innovative a mixed working model that included both
areas, we see that institutions have had to working models in the long term. As part of office and remote work when they stepped
break away from traditional working meth- the survey, when employees were asked if into business life.
ods as they return to offices during the pe- they wanted to return to work in the office
riod of adaptation to the new normal. It can permanently after the COVID-19 period, How are hybrid working systems met by
be said that this process, which bears traces 54 percent responded negatively. Based on employees in the new era?
of the pre-COVID-19 working order, also responses by managers and senior manag-
brings many innovations. Because with the ers, 53 percent of respondents said they The quest for increased flexibility, especial-
spread of remote work, the issue of working would prefer to work in the office after the ly in the next generation, encourages or-
in the office full-time in the long term caus- crisis. This decisiveness between the man- ganizations to offer their employees mixed
es some questions. agerial levels reveals, on the one hand, the work models that cover office and remote
difference in expectations between genera- work. In order for these models to be imple-
As EY (Ernst & Young) Turkey Consulting tions, and on the other hand, the uncertain- mented on a long-term basis, it is expected
Services Department, in our report titled ty about the future of the working world that elements such as rewarding, ancillary
Future of the Working World: COVID-19 after the COVID-19 decisiveness. However, rights or technological infrastructure sup-
and the New Normal, we created through a the main reasons why employees who see port appropriate to these working models
survey with 300 participants, including em- going to the office as a need due to differ- will also be provided by the companies.