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       MAPFRE Sigorta launches “Leaders’ Club” for its business partners


       MAPFRE Sigorta launched a new loyalty program called ‘Lead-
       ers’ Club’ that offers opportunities, surprise gifts and privileges
       to reward the successful performances of its business partners.
       Offering special solutions for its customers with a rich product
       portfolio that covers all insurance lines, MAPFRE Sigorta has
       launched a new loyalty program called ‘Leaders’ Club’. The pro-
       gram aims to enhance performance and motivation of their busi-
       ness partners, while contributing to their satisfaction.
       The new program offers special discounts, gifts and benefits for
       its business partners

       MAPFRE  Sigorta  offers  exclusive  privileges  to  their  business
       partners with a new loyalty program called ‘Leaders’ Club’ that
       gathers all its sales channels under one roof. Consisting of three
       groups as Gold, Silver and Bronze; the program offers various
       benefits and privileges for business partners depending on their
       performance within the year. Business partners will be able to   loyalty program will enhance both performance and motivation
       monitor the benefits and privileges they can enjoy during 2021   of all our business partners. As MAPFRE Sigorta Management,
       on Agency Portal, and also get a chance to participate in events   we will keep monitoring the efficiency and productivity of our
       to be organized throughout the year. Thanks to the newly devel-  new program that offers rewards, privileges and benefits.”
       oped applications, business partners can also track their strategic
       targets for 2021 over MAP (Mapfre Agency Portal). Moreover,   About MAPFRE Sigorta:
       they can spend MAPFRE Bonus Points earned in their “Leaders’
       Club” balance to buy items from the gift catalogue. They can also   MAPFRE Sigorta is among Turkey’s strongest companies with
       list special discounts offered exclusively for them through various   its paid capital and equity size. As one of Spain’s largest insurance
       partnerships in different sectors.                    group, MAPFRE provides reinsurance, assistance and financial
                                                             services in over 100 countries and five continents including Eu-
       Leaders’ Club will increase performance and motivation   rope and USA. With its extensive product portfolio covering all
                                                             insurance lines, MAPFRE Sigorta offers competitive solutions
       Assistant  General  Manager  of  MAPFRE  Sigorta,  commented   developed specially to address all manner of requirements and
       on the launch of ‘Leaders’ Club’: “We have developed ‘Leaders’   assure their assets. At MAPFRE Group, more than 37 thousand
       Club’ to give better support for our business partners in the field   employees provide services for nearly 37 million customers at
       and reveal their achievement potentials. We believe that this new   over 5 thousand offices worldwide.



        Groupama Sigorta was awarded in IDC DX Awards for its Video Expertise service

                                                              Turkey attended was held with challenging criteria of the spe-
                                                              cial jury.

                                                              Selcen Seçginli, Groupama Sigorta Assistant General Man-
                                                              ager, Claims Director, stated that they have developed dig-
                                                              ital services with an agile management perspective and said
                                                              “We started our digital transformation processes long before
                                                              Covid-19. During the pandemic, we continued to work on our
                                                              digital skills and to stand with our insureds with our projects.
                                                              With our video expertise application that we initiated during
                                                              the pandemic, we provide our insureds having motor insur-
                                                              ance, house and office insurance policies with the opportuni-
                                                              ty to carry out a distant damage assessment. The number of
                                                              awards we obtained from IDC Awards became four with our
                                                              video expertise service. We will continue to make life easier
        Groupama Sigorta was awarded by IDC Turkey DX Awards   for our insureds by placing the digital in the center of our
        known for its experience of 57 years and actions carried out   business processes.”
        for trends, technology, and consumer technology in over 110
        countries for its Video Expertise service which is a new gen-  Thanks to the new generation video expertise service which
        eration application providing distant damage assessment to   eliminates  physical  contact,  the  process  is  accelerated  and
        accelerate damage assessment processes of motor insurance,   customer satisfaction is provided with the application devel-
        home, and office insurance policyholders. The online awards   oped in compliance with the pandemic condition.
        ceremony  of  the  competition  which  many  companies  from
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