Two Smart-i Awards for Garanti BBVA Emeklilik

Garanti BBVA Emeklilik was recognized with awards in two different categories at the Smart-i Awards 2026—which honor innovative projects in the sector—for two projects focused on operational efficiency and digital channel transformation.

Garanti BBVA Emeklilik earned awards in two different categories at the Smart-i Awards 2026, which recognize innovative and transformative projects in the insurance sector. The company was honored for its “Guarantor Life Insurance for Digital Commercial Loans” and “Regulatory Documentation Process Automation” projects.

Garanti BBVA Emeklilik’s “Guarantor Life Insurance for Digital Commercial Loans” project, which integrates life insurance into digital commercial loan processes end-to-end, won an award in the “Best Channel Transformation in Insurance” category. Through this project, commercial loans used by small business owners and SMEs via digital channels are secured with life insurance, while an embedded insurance experience was implemented in the B2B sector.

The “Regulatory Documentation Process Automation” project was honored in the Operational Excellence and Efficiency category. As part of the project, regulatory document processing—which was previously conducted manually—was digitized end-to-end using Robotic Process Automation (RPA) technology. Marking the company’s first large-scale RPA success, the project established a pioneering model for the sector.

Nurdan Tunay Günaylı, General Manager of Garanti BBVA Emeklilik, made the following statement regarding the two awards received:

“We view the use of technology not only as a means to digitize our processes but also as a key element in creating simpler, faster, and more impactful experiences for our customers and colleagues. At the heart of these two projects—one enhancing our customers’ digital experience and the other improving the efficiency of our operations—lies our approach of using technology to generate concrete solutions for real needs. The fact that these two distinct projects we developed were recognized at the Smart-i Awards is highly valuable as it demonstrates that our approach resonates. In the coming period, we will continue to develop innovative solutions that transform the opportunities offered by technology into lasting value for our customers and colleagues, improve the way we do business, and take the insurance experience to the next level.”