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MAPFRE Sigorta hosted its business partners at the Ankara General Service
Vehicle Repair Center

MAPFRE Sigorta met with its business partners at the level.”
Ankara General Service Vehicle Repair Center. During
the event, attended by MAPFRE Sigorta executives, Yıldırım Türe, Deputy General Manager of Sales and
Erdinç Yurtseven, the General Manager of MAPFRE Marketing at MAPFRE Sigorta, highlighted in his
Sigorta, emphasized the significant role of business speech that MAPFRE Sigorta is always by the side of
partners in achieving stable progress and increasing its business partners with its global structure, financial
efficiency. He highlighted their commitment to working strength, and transparent management approach.
together to provide better products and services. “MAPFRE Sigorta offers a rich range of products and
services such as our General Services and Opportunity
MAPFRE Sigorta hosted its business partners at Motor Insurance, allowing policyholders to take control
the Ankara General Service Vehicle Repair Center. of their costs. We also continue to provide superior
Throughout the event, which included Erdinç Yurtseven’s service to our policyholders with services like mid-level
opening speech, MAPFRE Sigorta Regional Managers repairs and replacement vehicles,” stated Türe. He
engaged in discussions with business partners regarding further emphasized that all these features are among
the services they offer to policyholders and the current the strongest aspects of MAPFRE Sigorta.
state of the insurance industry. The event, which had
a significant level of participation, was attended by Our customer satisfaction score is 94 percent
MAPFRE Sigorta executives including Yıldırım Türe,
Deputy General Manager of Sales and Marketing at Speaking at the event, Cem Yalın, the General Manager
MAPFRE Sigorta, Emre Bayram, Deputy General of General Service at MAPFRE Sigorta, stated that
Manager of Individual Insurance Technical at MAPFRE they have changed the service approach in Turkey with
Sigorta, Zeynep Berna Tören, Deputy General Manager their General Service Vehicle Repair Centers, aiming
of Operations at MAPFRE Sigorta, and Cem Yalın, to achieve high customer satisfaction and providing the
General Manager of General Service at MAPFRE highest quality service. He said, “It is very valuable for
Sigorta. us to see the satisfaction of our policyholders with the
services provided by our General Service Centers. As
Our business partners are also our fellow of February 2023, the customer satisfaction score for
travellers General Services has reached 94 percent.” By offering
a fresh perspective on service approach and making
In his opening speech, Erdinç Yurtseven, the General high-quality service accessible to everyone, our General
Manager of MAPFRE Sigorta, emphasized the Services have become a means to ensure continuous
significant role of our business partners in providing customer satisfaction. Along with products and services
better products and services in every situation. He stated, such as Opportunity Motor Insurance, which provides
“Through these meetings with our travel companions, the opportunity to benefit from General Service Vehicle
we strengthen the bond between us by sharing our Repair Centers at affordable premiums in case of
perspectives on the industry and our company. We work damage, we will continue to maintain the customer
together to elevate our products and services to the next satisfaction we have achieved.”